Legal

Privacy Policy

Last updated: May 2026

This Privacy Policy explains how Powerscore FZE-LLC collects, uses, stores and protects personal data.

This Privacy Policy explains how Powerscore FZE-LLC (“Powerscore”, “we”, “us” or “our”) collects, uses, stores and protects personal data when you visit our website, contact us, request a demo, participate in a survey or otherwise interact with us.

This Privacy Policy is intended to reflect applicable UAE data protection principles, including transparency, lawful processing, data security and individual rights under the UAE Personal Data Protection Law, Federal Decree-Law No. 45 of 2021.

Powerscore FZE-LLC is established in Meydan Free Zone, Dubai, United Arab Emirates. Depending on the nature of our processing activities, additional UAE, Dubai or free zone requirements may also apply.

1. Who we are

Powerscore provides research, analytics and insight services for the events, exhibitions and live business media sector.

For the purposes of applicable data protection law, Powerscore may act as a data controller where we determine how and why personal data is processed, for example when handling website enquiries or demo requests.

In some client projects, we may act as a processor or service provider where we process information on behalf of a client under a separate agreement.

Powerscore FZE-LLCRegistered address: Meydan Free Zone, Dubai, United Arab Emirates

Email: info@powerscore.net

2. Personal data we collect

We may collect the following types of personal data.

Information you provide to us

  • Name
  • Job title
  • Company name
  • Email address
  • Phone number
  • Country or location
  • Information submitted through contact, demo request or enquiry forms
  • Messages or correspondence you send to us

Website and technical information

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time and date of visit
  • Referring website or source
  • Basic analytics and usage data

Survey and research information

  • Respondent type, such as visitor, exhibitor, organiser, sponsor or staff member
  • Job role, department or organisation type
  • Country or region
  • Event feedback, ratings, preferences, opinions and survey responses
  • Other information submitted as part of a research project

Where possible, we aim to minimise the personal data collected and focus on aggregated research insights.

3. How we collect personal data

We may collect personal data when you:

  • Visit our website
  • Complete a website form
  • Request a demo
  • Contact us by email, phone or other channels
  • Engage with us at an event, meeting or presentation
  • Participate in a survey or research project
  • Interact with our marketing, reports or digital content

We may also receive business contact information from partners, clients, event organisers or publicly available business sources where permitted by applicable law.

4. How we use personal data

We may use personal data to:

  • Respond to enquiries
  • Arrange demos or meetings
  • Provide information about our services
  • Manage business relationships
  • Prepare proposals or commercial discussions
  • Operate and improve our website
  • Understand website usage and performance
  • Deliver research, analytics and reporting services
  • Administer surveys and research projects
  • Produce aggregated insights, benchmarks and reports
  • Support event performance analysis
  • Comply with legal, regulatory and contractual obligations
  • Protect our business, systems, users and legal rights

We do not use personal data for purposes that are incompatible with the reason it was collected, unless permitted by law or with appropriate consent.

5. Legal basis for processing

Depending on the circumstances, we may process personal data on one or more of the following bases:

  • Your consent
  • Performance of a contract or steps taken before entering into a contract
  • Compliance with legal obligations
  • Our legitimate business interests, provided those interests do not unfairly override your rights
  • The legitimate interests of our clients in conducting event research, analytics or performance measurement
  • Where processing is necessary to establish, exercise or defend legal rights

6. Marketing communications

We may contact business users with relevant information about Powerscore services, reports, events, updates or insights.

You can ask us to stop sending marketing communications at any time by using the unsubscribe option where available or by contacting us directly.

We will not sell your personal data to third parties for their own marketing purposes.

7. Cookies and analytics

Our website may use cookies or similar technologies to operate the site, improve performance, understand visitor behaviour and support analytics.

Cookies are small files placed on your device when you visit a website. You can usually manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Where required, we will seek consent for non-essential cookies.

If we use tools such as Google Analytics, LinkedIn Insight Tag, Meta Pixel or similar services, those tools may collect website usage information in accordance with their own policies and settings.

8. Sharing personal data

We may share personal data with:

  • Our employees, contractors and professional advisers
  • Technology, hosting, analytics and software providers
  • CRM, email, form and communication service providers
  • Event organiser clients where we are delivering a research project for them
  • Legal, regulatory or government authorities where required
  • Potential buyers, investors or advisers in connection with a business transaction, subject to appropriate confidentiality protections

Where we use third-party service providers, we expect them to handle personal data securely and only for authorised purposes.

9. International transfers

Personal data may be processed or stored outside the United Arab Emirates where our service providers, systems or business operations require it.

Where personal data is transferred internationally, we will take reasonable steps designed to protect that data in accordance with applicable law, including through appropriate contractual, technical and organisational safeguards where required.

10. Data security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include:

  • Access controls
  • Secure systems
  • Password protection
  • Encryption where appropriate
  • Staff confidentiality obligations
  • Supplier due diligence
  • Data minimisation where possible

No internet-based service is completely secure, so we cannot guarantee absolute security.

11. Data retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required by law, regulation, contract or legitimate business need.

Retention periods may vary depending on the type of data, the nature of our relationship with you and any legal or operational requirements.

For example:

  • Website enquiry data may be retained for follow-up and business relationship management
  • Client project data may be retained in accordance with the relevant client agreement
  • Survey response data may be retained for research, reporting, benchmarking and audit purposes
  • Aggregated or anonymised research outputs may be retained for analytics, benchmarking and reporting purposes

12. Aggregated and anonymised data

We may use aggregated or anonymised data to produce event research, benchmarks, insights, reports, trend analysis and strategic recommendations.

Aggregated or anonymised data does not identify you personally. We may retain and use this information for business, research, benchmarking and product improvement purposes.

13. Survey respondents

If you participate in a Powerscore-supported survey, your responses may be used to produce event research, benchmarks, analytics, reports and strategic insights.

Unless clearly stated otherwise, survey outputs are generally presented in aggregated form. We do not aim to identify individual respondents in client reports unless this has been clearly explained and is appropriate for the specific project.

If a survey is being conducted on behalf of an event organiser or client, that client may also receive or use survey data in accordance with the terms of the relevant project and any privacy information provided at the point of collection.

14. Your rights

Subject to applicable law and certain limitations, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Restrict or object to certain processing
  • Request transfer of your personal data where applicable
  • Withdraw consent where processing is based on consent
  • Object to certain automated processing
  • Raise a complaint with the relevant authority where applicable

To exercise your rights, please contact us using the details below. We may need to verify your identity before responding.

15. Children’s data

Our website and services are intended for business users and are not directed at children.

We do not knowingly collect personal data from children.

16. Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites.

You should review the privacy policy of any third-party website you visit.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after the updated Privacy Policy is posted means you acknowledge the updated terms.

18. Contact us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Powerscore FZE-LLCMeydan Free Zone
Dubai, United Arab Emirates

Email: info@powerscore.net